Outsourcing Services for Property Managers & Property Management Companies in Australia.

We know how busy property managers are, so we’ve structured this page to give you the information you need—fast

Managing Properties is More Demanding Than Ever.

Property management is fast-paced, and the workload never stops. Here’s what’s slowing down most property managers:

Common Challenges How It Affects Your Business
Tenant & Landlord Inquiries Overload Too many calls and emails, slowing down response time and lowering satisfaction.
Endless Lease & Application Processing TReviewing applications, background checks, and lease renewals take too much time.
Maintenance Coordination Chaos Following up with vendors and tradespeople is frustrating and time-consuming.
Trust Accounting & Compliance Issues Financial errors or delayed reporting can lead to major problems with owners and regulators.
Constantly Rising Overheads Hiring local staff is expensive, and managing fluctuating workloads is a challenge.

Our Solution - The Smarter Way to Manage Your Property Business.

Experienced & Specialized Virtual Assistants

Our VAs are carefully selected and trained to provide expert support in all aspects of property management. They have a deep understanding of the Australian market and are proficient in leading property management software. In fact, 98% of our VAs have 4+ years of experience in the property management industry.

Proven Workflow Process & Outstanding Support

We have a proven track record of success, with streamlined workflows and dedicated support to ensure a seamless experience for our clients. Our Customer Success Managers will guide you through the onboarding process and provide ongoing assistance every step of the way.

**Unbeatable Value: **

Save up to 77% on your annual staffing costs by outsourcing to Plugwork. That’s like getting 3 VAs for the price of 1! We offer flexible solutions to fit your needs and budget, ensuring you get the best possible value for your investment.

Highly Motivated VAs Dedicated to Your Success:

Our VAs are highly motivated and committed to helping you achieve your business goals. We offer competitive compensation and benefits to attract and retain top talent in the Philippines.

What a Plugwork VA Can Do for You

1
Property Manager Support Specialist

Focus: Handles day-to-day administrative tasks, tenant communication, lease administration, and general property oversight, freeing property managers to focus on strategic growth.

2
Leasing & Tenant Acquisition Specialist
Focus: Manages the entire leasing process, Managing applications, screening tenants, and processing lease renewals, preparing leases, and coordinating move-ins.
3
Property Financial Specialist

Focus: Handles all financial aspects of property management, Taking care of rent payments, invoices, and trust accounting.

4
Property Maintenance & Vendor Manager

Focus: Coordinates all maintenance and repair activities, manages relationships with vendors and contractors, and ensures timely and cost-effective property upkeep.

5
Property Compliance & Risk Management Specialist

Focus: Ensures compliance with all relevant laws and regulations, manages risk, and implements policies to protect property owners and tenants.

6
Strata Administration VA

Focus: Strata Management Virtual Assistants streamline strata operations by handling communication, meeting coordination, record-keeping, and financial tasks.

Why Plugwork Over Traditional Hiring?

Feature

Local Assistant (Australia)

Plugwork VA (Philippines)

Salary

$60,000 – $70,000 per year

$25,000 per year

Superannuation

10.5% of salary (employer contribution)
Included in Plugwork’s fees

Paid Leave

4 weeks annual leave, sick leave, public holidays
Included in Plugwork’s fees

Office Space & Equipment

Requires dedicated workspace, computer, software, etc.
Provided by Plugwork

Recruitment Costs

Advertising, screening, interviewing, onboarding
Included in Plugwork’s fees

Training & Development

Ongoing costs for training and upskilling
Provided by Plugwork

Medical Benefits & Insurance

Employer contributions required

Included in Plugwork’s fees

Payroll & Administration

Requires HR and payroll management

Managed by Plugwork

Total Annual Cost

$80,000 – $110,000+

$25,000

Estimated Percentage of Savings

68.75% to 77.27%

Annual Savings in AUD

$55,000 to $85,000

What makes Plugwork different from other outsourcing companies?

Zero Implementation Fees, Seamless Onboarding

At Plugwork, we believe in making the transition to outsourcing as smooth and efficient as possible. That’s why we offer a seamless onboarding process with zero implementation fees and the guidance of experienced professionals to ensure your success from day one.

Payment Terms

Simple and Transparent.

No Upfront Cost

You only make a payment once you have successfully recruited a team member.

Bi-weekly Payments

Our bi-weekly payment system provides flexibility for your budgeting and ensures our VAs are paid promptly for their dedicated service.

No lock-in Contract

Minimize your risk and maximize your flexibility with our no lock-in contracts. Try our services with confidence, knowing you can adjust your plan or cancel at any time.

VAs with a proven track record

Trust your property management support to experienced professionals with a track record of success at renowned firms.

What our Clients Say

Blogs

Your go-to resource for property management insights, outsourcing strategies, and efficiency-boosting tips—helping you scale smarter, not harder.
Building Efficient Property Management Teams with Remote Support
Tech-Powered Property Management: Leveraging Software for Maximum Efficiency
Beyond Cost-Cutting: Scaling Your Property Management Business for Sustainable Growth

Ready to Transform Your Property Management business with Plugwork?

  • Streamline your operations: Delegate time-consuming tasks and optimize your workflows.
  • Reduce your costs: Save up to 77% on annual staffing costs compared to hiring locally.
  • Focus on growth: Build stronger client relationships and expand your business.
Enquire Now

Enquire Now!

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