Regent Homes Case Study

Summary:

  • Reduced costs by over 70% by utilizing offshore talent
  • Seamlessly filled the role of ArchiCAD Designer during maternity leave
  • Enabled uninterrupted project workflow and maintained weekly output
  • Achieved successful integration of offshore talent with existing team
  • Enhanced team communication with the support of a dedicated Client Success Manager

Company Background:

Regent Homes, based in Adelaide, specializes in building high-quality, tailor-made homes for families. They leverage the latest 3D modeling programs to bring their architectural visions to life as a custom builder. Their commitment to delivering exceptional homes requires a team of highly technical and capable professionals.

Challenge:

Regent Homes faced a significant challenge when a key employee specializing in 3D design went on maternity leave. Additionally, the company needed to fill the role of an ArchiCAD designer to assist with ongoing and upcoming projects. Given the specialized nature of their work, it was crucial to ensure these roles were filled with individuals who were technically proficient, could quickly adjust to the team’s dynamics, and will consistently meet the weekly output required to keep projects on track.

Solution:

To address this challenge, Regent Homes turned to PlugWork’s outsourcing services. PlugWork provided a highly capable ArchiCAD Designer who demonstrated strong technical skills and effective communication from the start. The designer quickly integrated into the team, maintaining work continuity and contributing to successful project delivery.

To further support the company, PlugWork assigned a dedicated Client Success Manager, available to address any questions or concerns about the designer’s performance, ensuring a smooth collaboration.

Results:

During the maternity leave period, PlugWork’s solution successfully filled the critical ArchiCAD Designer role at Regent Homes. The designer’s expertise in residential home design and effective communication facilitated a seamless workflow, allowing the company to maintain its project schedules without disruption.

Cost Reduction:

By partnering with Plugwork, Regent Homes achieved a cost reduction of over 70% compared to hiring local talent. The offshore ArchiCAD Designer delivered high-quality work at a fraction of the cost, allowing Regent Homes to reallocate funds to other critical areas of the business.

Role Fulfillment:

Plugwork seamlessly filled the ArchiCAD Designer role during the maternity leave, ensuring that there were no disruptions to ongoing projects. The designer’s quick onboarding and integration allowed Regent Homes to meet deadlines and maintain their reputation for reliability.

Uninterrupted Workflow:

The Plugwork ArchiCAD Designer was introduced, ensuring uninterrupted workflow and consistent weekly output. The designer quickly adapted to Regent Homes’ processes, keeping projects on schedule and maintaining the company’s high standards.

Team Integration:

The offshore ArchiCAD Designer successfully integrated with Regent Homes’ existing team, contributing valuable insights and collaborating effectively. Clear communication and a collaborative approach supported the smooth integration, ensuring the designer fully aligned with the company’s goals.

Improved Communication:

The dedicated Client Success Manager from Plugwork played a crucial role in enhancing communication between Regent Homes and the offshore designer. The prompt resolution of any concerns enabled the company to confidently concentrate on their core operations.

Conclusion:

PlugWork ability to provide a technically skilled ArchiCAD Designer, coupled with dedicated support, enabled Regent Homes to continue their projects uninterrupted, despite the temporary absence of a key team member. The collaboration not only ensured high-quality outputs but also delivered substantial cost savings, reinforcing Regent Homes’ commitment to excellence in home building.

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