Hire from the Top 2% of Property Management Virtual Assistants.

The smartest way to scale your property management business.

4.7 Stars reviews on

What our Clients Say

Tom B.

Business Owner, Regional PM Agency (Hobart)

“Plugwork’s VAs took care of the admin so our PMs could focus on what really matters—growing the business.”

Kylie B.

Managing Director, Multi-Office PM Firm (Brisbane)

“Cutting costs without compromising quality—Plugwork VAs keep our business efficient and profitable.”

Tanya R.

Principal, Boutique PM Agency (Sydney)

“Plugwork’s VA took over the admin—our team’s less stressed, and business is smoother than ever.”

Need a Dedicated VA?

Find the perfect Virtual Assistant to help with your property management needs.

Looking to Scale?
Build Your Custom Team

If you’re looking for more than one VA, we can help you build a tailored team to cover all your property management tasks.

Built for Leaders, Not Just Operators

You’re not just managing tenants — you’re running a business. Plugwork equips your agency with full-time, trained virtual assistants so your internal team can focus on higher-value work.

Join the Property Management Shift

Your Dedicated Virtual Assistant, Ready to Help

Every property manager deserves a reliable, skilled VA. With Plugwork, you get a dedicated professional who handles the day-to-day tasks so you can focus on what matters most—growing your business.

Personalized Support

Each VA is matched to your specific needs and workflow, ensuring a seamless integration into your daily operations.

Seamlessly Integrates with Your Tools

At Plugwork, we make sure our VAs fit into your existing systems without any hassle. Whether you use PropertyMe, PropertyTree, or other industry-standard tools, our VAs sync effortlessly to enhance your workflow.

No Disruptions

You don’t need to overhaul your systems. Our VAs integrate into your current processes, keeping things running smoothly and efficiently.

Simple, Transparent Pricing

We believe in clear, honest pricing. With no hidden fees, no implementation charges, and no surprise costs, you only pay for the support you need—nothing more, nothing less.

Transparency

Clear, straightforward pricing without any unexpected implementation fees. Get exactly what you pay for.

Scale Your Agency — Without Scaling Your Overhead

Plugwork isn’t about replacing your team.

It’s about extending your capacity, boosting your property-to-staff ratio, and helping your agency grow smarter, not heavier.

Meet the Experts Behind the Scenes

Watch short videos from our VAs to see how they help property managers stay organized, efficient, and focused on growing their business.

Erika

Property Management Assistant
4 Years Experience

Maria

Transaction Coordinator
5 Years Experience

Christine

Real Estate Sales Assistant
4 Years Experience

Real-Time Impact, Real Results

Our clients’ success is our success. See how Plugwork’s support is helping property managers grow and save more, in real-time.

Support Hours Delivered

0 + hours

Properties Supported

0 properties

Annual Savings for Clients

$ 0 Million+

Roles You Can Outsource With Us

Our VAs are trained across all major functions in property management. Whether you’re handling a few hundred properties or growing fast, we help you plug the right people into the right roles—quickly, efficiently, and without the hiring drama.

Property Management Assistant (PM VA)

Handles core administrative and tenant support tasks: lease agreements, entry notices, documentation, arrears follow-ups, and everyday comms. A perfect extension of your in-office PM.

Leasing & Maintenance Coordinator (VA)

Supports the full leasing lifecycle and coordinates maintenance: application screening, lease renewals, repair scheduling, and vendor coordination. Keeps things moving while you focus on people.

Trust Accounting Assistant

Specialised in property accounting tasks: trust account processing, invoice reconciliation, arrears monitoring, rent disbursements, and reporting. Reduces financial stress and errors.

How It Works

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Define Your Ideal VA

Tell us about your business needs and the skills you’re looking for in a Virtual Assistant. This helps us understand exactly what you need.

We Find the Perfect Match

Our team uses a tailored approach to handpick the best candidates for your business, ensuring the right skills and cultural fit.

Interview and Onboarding

Conduct a seamless interview and onboarding process, where we support you every step of the way to ensure a smooth start.

Onboard with Confidence

Once you’ve chosen your VA, we ensure a smooth transition with continuous support and performance check-ins to keep everything on track.

Zero Implementation Fees, Seamless Onboarding

At Plugwork, we believe in making the transition to outsourcing as smooth and efficient as possible. That’s why we offer a seamless onboarding process with zero implementation fees and the guidance of experienced professionals to ensure your success from day one.

Frequently Asked Questions

What is outsourcing?

Outsourcing is a strategic partnership where you leverage external expertise to handle tasks or functions traditionally done in-house. This allows you to tap into a global talent pool, reduce costs, and streamline operations. Plugwork specializes in providing highly skilled virtual assistants for the Australian property management industry, offering a cost-effective solution to enhance your team’s efficiency and productivity.

Why you should outsource?

Outsourcing offers a powerful way to unlock your property management business’s full potential. By partnering with Plugwork, you can focus on what matters most: building client relationships and growing your business. We offer access to a global talent pool of skilled professionals, allowing you to reduce costs, increase efficiency, and gain a competitive edge. Our rigorous screening, training, and dedicated support ensure you receive exceptional service and expertise tailored to your needs. Explore our solutions today and discover how outsourcing with Plugwork can transform your business!

Why outsource in the Philippines?

The Philippines is a leading outsourcing destination due to its large, well-educated, and cost-effective workforce with strong English proficiency and cultural compatibility with Western countries. Plugwork leverages this talent pool to provide you with highly skilled and dedicated virtual assistants who can seamlessly integrate with your team and contribute to your success.

Why should I hire from Plugwork and not from a freelance platforms?

While freelance platforms offer a broad range of talent, Plugwork specializes in providing virtual assistants specifically for the Australian property management industry. We offer rigorous screening, specialized training, dedicated support through Customer Success Managers, seamless onboarding, and competitive pricing, ensuring you receive the highest quality service and expertise tailored to your needs.

Do outsourced staff work for multiple clients or businesses?

At Plugwork, our virtual assistants are dedicated to serving one client at a time. This ensures they are fully focused on your needs, building a strong understanding of your business and workflows, and providing personalized support that freelance platforms often lack.

Ready to Find Your Dedicated Property Management VA?

Let’s chat about how Plugwork can support your business growth with expert VAs trained in property management tasks.